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The Shopper Experience Company

Champions of better retail experiences

  • home
  • About us
  • Audit services
  • Retail research
  • Consultancy
  • Contact

Best practice

Genius example of diversification where a smart local greengrocer is now offering up a juice bar using the fruit it retails at the front

Experiential

A friendly biscuit stimulates trial - a big part of the job of experiential activity is increasing impact and therefore getting noticed. But how does the branded experience actually impact on subsequent shopper behaviour?

Compliance

Great books for cooks - sodokus and cross words? Retailers from head office to the shop floor need to put the shopper at the heart of their operational challenges

Customer experience

Promotions

Probably the most famous on pack promotion that has inspired many brands globally. Smart, compelling and very very popular...

Multi channel

It didn't seem long ago retailers were saying look in store, shop online

Value

Why is value just about price? It's where retailers are falling short by underperforming on the experience and even quality

Branded experience

Not many better places to go to get a truly branded experience than via one of Chanel's cosmetics consultants

Back to school

Best practice

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We love Artichoke

Experiential

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Experiential

Compliance

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No excuses for poor compliance

Customer experience

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Something for nothing goes a long way

Promotions

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Personalisation

Multi channel

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Is this Omni channel?!

Value

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Value equation

Branded experience

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experience.jpg

Back to school

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Promotional Calendar

The Shopper Experience Company is a specialist retail auditing services company and a division of Retail in Action Limited